| Privacy
Policy
This Privacy Policy describes
HCA Solutions's online data collection
practices and how we use and protect your
personal information. This Privacy Policy
applies only to the information collected
on the general website (www.hcadvantageinc.com),
and does not apply to information that
HCA Solutions obtains about you
from other sources.
Your Consent
By using the Website, you consent
to the collection and use of your information
in the manner we describe in this Privacy
Policy. IF YOU DO NOT AGREE WITH THESE
TERMS, DO NOT USE THIS WEBSITE.
Changes to Our Policy
We reserve the right to modify
or amend this Privacy Policy at any time.
All changes to this Privacy Policy will
be effective immediately upon their posting
to the Website. We will notify you of
material changes to this Privacy Policy
by conspicuously posting the changes on
the Website. Information collected before
changes are made will be treated in accordance
with the previous Privacy Policy. Each
version of our Privacy Policy will be
prominently marked with an effective date.
CONTINUED USE OF THE WEBSITE AFTER THE
EFFECTIVE DATE OF A PRIVACY POLICY WILL
INDICATE YOUR AGREEMENT TO ANY MODIFIED
TERMS.
Health Insurance Portability
and Accountability Act of 1996 (HIPAA)
HCA Solutions's use and
disclosure of certain of your information
may be subject to the requirements of
the Health Insurance Portability and Accountability
Act of 1996, commonly referred to as HIPAA,
as amended by the Health Information Technology
for Economic and Clinical Health Act ("HITECH
Act"). Any information that you submit
to us that constitutes "Protected
Health Information," as defined by
HIPAA, is subject to HIPAA and HITECH.
The term "Protected Health Information"
or "PHI" refers to personally
identifiable information about your past,
present or future physical or mental health
or condition, the provision of health
care to you or the past, present or future
payment for such care. If any information
collected on this Website constitutes
PHI, then our Notice of Privacy Practices
will apply.
Information We May Collect
Non-Personally Identifiable Information
When you visit our Website, we
may passively collect non-personally identifiable
information about you via certain Internet
technology tools. This information consists
of your IP address, cookies and web beacons,
as well as information regarding the type
of browser and operating system that you
use, along with other similar analytic
data. Additionally, if you are using your
mobile device to access HCA Solutions's
mobile website, we may also obtain the
location of your mobile device with your
express consent.
Your "IP address" is usually
associated with the network location and
physical location from which you enter
the Internet.
The term "cookies" refers to
electronic data stored by your computer
browser. The cookies enable us to facilitate
your access to different aspects of the
Website. For example, by showing when
and how you visit our Website, cookies
help us to see which pages of the Website
are popular and which are not. Cookies
can also help us to improve your enjoyment
of this Website, for example, by remembering
your address or other information when
you request information or services on
the Website. Most web browsers automatically
accept cookies, but you can disable this
function so that your browser will not
accept cookies. Please be aware that if
you disable this function, it may impact
your use and enjoyment of the Website.
The term "web beacons" refer
to Internet tools, such as transparent
images on the Website or in emails that
we may send to you that help us to determine,
for instance, whether a page has been
viewed or an email opened. For example,
when you ask us to send you information
on a promotion or newsletter, we may use
web beacons to determine how many of the
emails that we sent you were actually
opened. In general, any electronic image
viewed as part of a web page, including
a banner ad, can contain a web beacon.
These Internet technology tools allow
us to track the internet browser most
commonly used to access our site and the
pages that are most popular, which statistics
assist us in making our Website more user-friendly
and accessible.
If you are on our mobile website, you
will be asked whether you want us to access
your geographic location based on the
location of your mobile device. If you
select yes, and save that setting, we
will access and collect that data to be
used as set forth below.
We may also ask that you participate
in anonymous surveys, which allow us to
collect additional data to help us improve
our site. Participation in such surveys
is voluntary and is not connected to any
of your personal information.
We may use third party service providers
to assist us in collecting and analyzing
this non-personally identifiable information.
Personally Identifiable Information
In your use of the Website, we
may collect any information that you voluntarily
share with us. This information may be
collected when you send us emails or voluntarily
submit information to us via the Website.
This information may include your (1)
contact information (such as name, address,
email address and phone number), (2) age,
(3) gender, (4) date of birth, (5) insurance
information, (6) health and medical information
or other PHI, (7) account numbers, (8)
financial and payment information, and
(9) any other information you choose to
provide us, subject to applicable laws
and the terms of this Privacy Policy.
We may use third party service providers
to assist us in collecting and maintaining
this personally identifiable information.
However, we require such service providers
to maintain the confidentiality of such
information.
How We Use the Information We
Collect
Non-Personally Identifiable Information
We use non-personally identifiable
information in the aggregate to determine
how much traffic the Website receives,
to statistically analyze Website usage,
to improve our content, and to customize
the Website's content, layout and services.
In addition, we may use your IP address
to help diagnose problems with our server,
to manage the Website and to enhance the
Website based on the usage pattern data
we receive. Furthermore, if you are using
our mobile website, upon you first granting
us permission, we will obtain the location
of your mobile device in order to allow
us to provide you with information, including
the HCA Solutions facility or the
HCA Solutions physician closest
to you.
Personally Identifiable Information
We will use personally identifiable
information for: (i) the purpose for which
you provide it; (ii) as otherwise may
be disclosed at the point of collection;
and/or (iii) for the purposes described
below. For example, we may use your contact
information as provided to us, such as
email address, telephone number, and/or
mailing address, to contact you regarding
administrative notices and communications
related to your use of the Website or
otherwise as you may request, such as
for an employment application. As another
example, we may use your financial and
insurance information to process payments
you request or otherwise adjust your account.
We will not send you promotions or announcements
unless you give us permission to do so.
We may use your personal information
to provide you with certain medical content
and information that we believe may be
of interest or use to you and provide
you with a customized experience on the
Website.
In providing our services to you, your
personal information may be disclosed
to or collected by third-party suppliers
and service providers specifically involved
in the processing of your information
received via the Website and as otherwise
necessary to manage our Website and provide
the services you request. We may also
use third party service providers to host
the Website and gather and use on our
behalf your personal information as contemplated
by this Privacy Policy and applicable
law. All such third parties are subject
to confidentiality obligations in an attempt
to protect your information as much as
is commercially reasonable.
In addition, we may use your personal
information in the aggregate in a non-identifiable
way in order to better understand the
services being provided, how to improve
these services and how to improve the
Website. We may provide this aggregated
information to third parties, but when
we do so we do not provide any of your
information without your express permission.
We may also use or disclose your personal
information and review the status or activity
of multiple users to resolve disputes,
investigate problems, and enforce our
Website Terms of Use or any other agreement
with HCA Solutions. We may disclose
or access information whenever we believe
in good faith that the law so requires,
upon sale or reorganization of our company
or some or all of its assets, or if we
otherwise consider it necessary to do
so to maintain service and improve our
products and services. Except as stated
above, we will never sell, distribute,
or release to a third party your personal
information without your express permission.
Access to Your Personally Identifiable
Information
Upon written request and verification
of your identity, we will provide you
with your personal information in our
possession as well as the personal information,
if any, that we have disclosed to third
parties. Requests for such information
should be sent to the contact information
below.
You may also update, correct, or delete
your personal information in our possession
by contacting us using the contact information
below. If you have registered for a "members
only" portion of our Website, or
MyAurora, you may also update your personal
information by logging into your account.
Handling of Electronic Records
and Backup
In general, we will retain all
information collected through the Website
for, at a minimum, the length of time
permitted by law. However, we will delete
any personally identifiable information
in our database upon your request or as
otherwise required by law. We may, however,
retain non-personally identifiable information
indefinitely.
We maintain backup files as a protection
against natural disasters, equipment failures,
or other disruptions. Backup files protect
you and us because they lower the risk
of losing valuable data. Backup files
may contain records with your personal
information. Removing a record from our
active files and databases does not remove
that record from any backup systems. Such
backup data will eventually be passively
deleted as backup records are erased through
the normal recycling of backup files.
In the meantime, as long as backup records
exist, they receive the same security
protections as our other records.
Security
Communications between your browser
and portions of the Website containing
personally identifiable information are
protected with Secure Socket Layer (SSL)
encryption. This encryption is to help
protect your information while it is being
transmitted. Once we receive your information
we strive to maintain the physical and
electronic security of your personal information
using commercially reasonable efforts.
NO DATA TRANSMISSION OVER THE INTERNET
OR ANY WIRELESS NETWORK CAN BE GUARANTEED
TO BE PERFECTLY SECURED. AS A RESULT,
WHILE WE STRIVE TO PROTECT YOUR PERSONAL
INFORMATION USING COMMERICALTY AVAILABLE
AND INDUSTRY STANDARD ENCRYPTION TECHNOLOGY,
WE CANNOT ENSURE OR GUARANTEE THE SECURITY
OF ANY INFORMATION YOU TRANSMIT TO US,
AND YOU DO SO AT YOUR OWN RISK.
In the Event of a Security Breach
of Your Personal Information
If we determine that your personal
information has or may reasonably have
been disclosed due to a security breach
of our systems, we will notify you, at
the contact information provided to us,
in accordance with and to the extent required
by applicable state and federal law.
Third Party Privacy Practices
This Privacy Policy applies only
to the Website as provided by HCA Solutions. This Website may contain links
to other websites, which may be subject
to a different privacy policy or are otherwise
maintained or provided by a third party.
We are not responsible for the privacy
practices of any third party website you
access from this Website. You should review
the privacy policy of every website before
using the website or submitting any information
to the website.
Children under the Age of 18
No part of the Website, or any
services made available through the Website,
are designed or intended to attract children
under the age of 18. No personal information
is knowingly collected from any person
under the age of 18.
Contact Information
If you have any questions or
concerns about this Privacy Policy or
HCA Solutions's privacy practice,
or access to you personal information,
please contact us at the following:
HCA Solutions
Heatherbrae Square
1480 Indian Springs Road
Suite 2
Indiana, PA 15701
Email:
info@hcadvantageinc.com
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